Water Damage Insurance Restoration Case Study
During the night the Eden River running through the centre of Carlisle burst its banks causing extreme flooding to the ground floor of Mr & Mrs Jones’ terraced house. This resulted in damage to the floorboards, skirting and plaster throughout the ground floor together with the new kitchen base units. Mr & Mrs Jones were devastated as they had only just moved back in following an earlier flood in January.
Traditional Remedy
In response to a distressed call from Mr Jones, their insurers instructed a national franchised disaster restoration company to attend. They installed four refrigerant humidifiers and four turbo dryers for approximately 12 weeks. Within three days the insurance company’s nominated loss adjusters assessed the damage and assigned an approved local property repair company. Following the removal of the drying out equipment this company made good repairs over another 16 week period.
Drying out costs - £5,480
Time - 12 weeks
Repair costs - £18,250
Time - 16 weeks
Total costs - £23,730
Total time - 28 weeks
Allkare Remedy
Allkare received instruction following the distressed call from Mr Jones. Within two hours a team are on site removing damaged contents and installing specialist drying out equipment. Allkare uses more effective desiccant dehumidifiers which warm the house up, create air movement and reduce humidity levels, rapidly accelerating the drying process. After three weeks a certificate is issued to confirm the property is dried out and that the necessary bacterial mould tests have been carried out. Property repair commences in line with the loss adjustor’s schedule of work.
Total costs £20,990
Total time 19 weeks
Savings:
Costs £2,740 (12%)
Time 9 weeks (22%)
Plus, 9 weeks accommodation charges estimated at £3,500